How can I get in touch with Malaysia Airlines?

Suppose you are thinking of booking a flight with Malaysia Airlines or have already booked a flight and now want to get any information on baggage policy, flight status, check-in process, or any other information. In that case, you can contact Malaysia Airlines, and the customer service representative will provide you with the answer. Here are some of the modes through which you can get in touch with Malaysia Airlines.

To contact Malaysia Airlines; You can call Malaysia Airlines phone number at 1 (800) 552-9264 and speak with a customer service representative. Also, send an email to or submit a customer feedback form.

Several ways to communicate with Malaysia Airlines

Via Phone Call - If the live chat feature does not work, then to get a response from the customer service executive immediately, you can call on Malaysia Airlines' phone number, and the executive will help you with your issue. Following are the steps to get in touch with the executive through a call:

  • Call Malaysia Airlines phone number 1 (800) 552-9264 from your mobile phone.
  • Choose the preferred language.
  • Select the service of your choice from the IVR instructions.
  • Press 1 to know your flight status.
  • Press 2 to cancel your reservation.
  • Press 3 to make a new reservation.
  • Press 4 for any luggage-related issues.
  • Press 0 to speak to a customer support executive.
  • After that, wait for a few minutes, and your call will connect with the executive who will help you with your issue.

Via Live Chat - To get in touch with the airline, you can use the Malaysia Airlines live chat feature, which lets you chat with the representative at the airline. To use this feature, you have to follow the given instructions:

  • Go to the official Website of Malaysia Airlines, "" or the mobile app.
  • Click on the "Contact us" tab.
  • Select the "Chat with us" option.
  • Choose the service with which you need help.
  • After that, you will get an option to connect with the representative.
  • Then you will get through to the customer service representative.

Via Feedback Form - If you do not get anyone through the chat feature and phone call, then you can fill out a complaint form, and Malaysia Airlines customer service will contact you regarding your problem. You can use the given steps to fill out the complaint form:

  • Open the official website of the airline.
  • Select the "Contact us" option.
  • Click on the "Customer Feedback" option.
  • Then you will see a form on the screen. Fill out the form with the necessary details.
  • The customer service executive will contact you on your given mobile number or email to solve your issue.

Via Social Media - You can avail the Malaysia Airlines 24-hour contact service by sending a message to the airline's social media handle, and customer service will provide the answers. Use the below links to send the message directly to the airline's social media handle:

Twitter -
Facebook -
Instagram -
YouTube -

What is the email address for Malaysia Airlines?

If you are not able to get in touch with the airline through any other method, then you can always contact the airline through the Malaysia Airlines email address "" and the representative will help you with your issue. You can write your problem with the relevant picture or document and send it to the airline email.