How do I complain to Turkish Airlines?

Turkish Airlines is one of the best and most well-known airlines in Turkey. It is a three-star airline providing excellent services and after-sale services to clients. The majority of flyers are facing problems with the airline. The airline has its procedure to file a complaint against them. To know more about Turkish Airlines' complaints procedure; You can go through this. You can call the Turkish Airlines complaint phone number at 1-800-874 8875, or through the complaint form, or send an email or chat with a representative.

Where do I complain about Turkish Airlines?

Ways to Complain About Turkish Airlines

Via calling: Call is the fastest way to communicate your experience with a human representative. Calling Turkish Airlines' customer service complaints team will help you make a decision more quickly. The number is prescribed on their official website if you find it challenging to look for it. There are the following steps; kindly follow them to ease the process.

  • Visit Turkish Airlines’ official website.
  • Scroll down to their site content.
  • Select get in touch with us.
  • You will find the customer service phone number 1-800-874 8875; make a call on this number and explain your experience.
  • Listen and choose the IVR options carefully. Dial the number which suits the best to your query. Soon a live representative will contact you.

Via chat: It is the most orderly form when connecting with an organization. You can connect with the airline through the chat option available on their official site. You can follow the steps provided below to make a smooth complaint process.

  • Visit Turkish Airlines’ official website.
  • Open their site index.
  • Select the help center.
  • Chatbox will pop out in the right corner. You can explain your query in the chat box. Click on submit.
  • You will get various solutions to your prescribed problem after submitting it. Choose the option which suits you the best.

By mailing: It is the option where the customer can interact with humans for the challenges they are facing. In the beginning, IVR will lead the chat, but once you type “talk to a human”, it will immediately connect you to the live representative. It will consider that your query needs human assistance. You can find Turkish Airlines' customer complaints email - at their official website.

By filling out the complaint form: Passengers can fill out the Turkish Airlines complaint form available on their website. It is a feedback form where passengers can provide positive and negative feedback to the company. To ease the process, you can follow the steps given below:

  • Visit Turkish Airlines’ official website.
  • Scroll down to their site content.
  • Select get in touch with us.
  • There, you will find a complaint form. Fill in all the required personal and flight details.
  • Click on proceed. Soon a human representative will connect with you.

Complain through social media: Turkish Airlines is available on Facebook and Twitter. You can message them about your experience. They will try to resolve it as soon as possible. It would be great yet speedy if you could provide them with some pictures or videos as proof. The company will surely take action against it.