How Do I Complain to Qatar Airways?

Qatar Airways is the international Airline and is the flag carrier of Qatar. While selecting this Airline as a travel companion, you can use the various facilities and services. And while using any of those, if it does not meet your requirement, feel free to register a complaint to the Airline. And the option that you can make that happen are as follows.

How can I file a complaint against Qatar Airways?

To complain about Qatar Airways; You can fill out the feedback form through the website, send it to their mailing address, email the complaint or call a Qatar Airways representative at 1 (877) 777-2827 / 1-805-410-9066.

Qatar Airways feedback page: https://www.qatarairways.com/en-us/help.html#feedback

Via call:

You can head to the airline live person and, with their help, register the complaint by providing the reason behind it. Moreover, to call, you can use the Airline's official number, which is 1 (877) 777-2827, and then choose the proper option from the IVR menu as this:-

  • Press 1 to choose a preferred language.
  • Press 4 to change the flight date.
  • Press 8 to file a complaint.
  • Press 0 for speaking with customer service.

Via feedback form:

The question related to the complaint arises after purchasing any of the Airline's services. One of the non-verbal modes to register is the feedback form, but the revert through this mode may take around 24 to 72 hours. And the guide for using this option is as follows:-

  • Head to the Qatar Airways authenticated website.
  • From the homepage, click on the Help icon.
  • On the next tab, click on the Feedback icon.
  • Now, the form related to this appears, and there you get to share the details as personal with itinerary information.
  • After that, click on the submit icon.

Via post:

If you are using the online method, your concern isn't heard by Airline through the online method, and then try to send the post to their office address. And the details on that have been mentioned beneath:-

To- Qatar Airways Customer Care

PO Box - 22550, Doha, Qatar

Fax Number: +974 4022 5336

The Airlines shall acknowledge, in writing, within 30 days of receipt of each written complaint and send an actual written response to each complaint within 60 days of receipt.

If you are a US customer and are not satisfied with the response, should you wish to proceed, you may submit a complaint or comment about the service to the Department of Transportation or write to their mailing address;

To- Aviation Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey, Ave., S.E., Washington, D.C. 20590

Qatar Airways Complaint Email Address:

When you have to register a complaint to the Airline regarding any of its provided services, you are urged to use the email address for that. Then you can use this email address, support@qatarairways.com. Otherwise, you can use the beneath steps to submit the form:-

  • Open the Qatar Airways authenticated website.
  • After that, click on the help icon.
  • And then select the email us icon.
  • Now, you get to fill in the form with the proper information.
  • Further, click on the send icon.