How do I complain to EVA Air?

If you have taken any services from EVA Air, then in that case, you may or may not have any issues. Still, face any query, then in that scenario. You can reach out for help by making an appropriate complaint with the different EVA Air complaints modes that are available on the official website of EVA Air and in case you want to make a complaint for the uneven services and facilities you received from EVA Air, then you should use the following modes and get immediate help for making the complaint.

To make a complaint to EVA Air, dial the phone number 1 (800) 695-1188/1-805-410-9066 and request a complaint, write a complaint and send it to, or fill out the online Customer Traveling Experience Feedback form and then submit it.

Learn a basic set of modes to make complaints to the EVA Air team:

Make a complaint with EVA Air form: The primary option available for making complaints is when you fill up the complaint form at the official website, and for such details, you have to follow the below points for reference.

  • First, go to the official website of EVA Air.
  • Now, you have to select the contact us page.
  • Then, select the complaint form, and you have to fill details in;
    • Next, you must enter contact details like full name, email address, phone number, and other necessary information.
    • Ahead, mention your query in the message field and describe your question in 1000 words.
    • You now tap over submit button, and you will get a confirmation for complaint registration onto your official email address.

Call EVA Air to the complaint: Another best way to make a complaint is by calling the customer service team because the agents are available on call to sort your issues out quickly.

  • First, you have to dial the helpline number 1-800-695-1188/1-805-410-9066.
  • Choose the language of your preference.
  • Now, listen to voicemail commands accordingly.
  • Next, you must press the option through which your call gets transferred to the live assistant.
  • Wait on call for 2-3 minutes.
  • In the end, you can briefly discuss your queries.

Drop an email to EVA Air for a complaint: If you have any complaints regarding flights, please send a mail to the email customer service team at There are more subtle ways available on the official website of EVA Air through which passenger can professionally register their complaint.

  • For this service, you have to open the official email section on your device 
  • Now, you have to describe your contact details and official email address for EVA Air.
  • Then, move to the message section and here describe your query in a few sentences and then attach a file if any.
  • Next, tap over the submit button, and your question will be sent to EVA Air.

Henceforth, these are some of the official but quite effective ways for EVA Air complaints because these platforms greatly help travellers.